Our Sales Coordinator will support the Area Director of Sales for three hotels located in Pacific Grove & Monterey. This role is essential in supporting the group and volume account booking process, coordinating sales activities, and ensuring smooth operations across the hotels. The ideal candidate will possess strong organizational and communication skills to handle various administrative and sales-related tasks efficiently. This candidate must exhibit outstanding hospitality service skills such as a friendly demeanor, professional, client focused (external and internal) and a true team player.

Key Responsibilities:
- Group & Volume Account Management:
• Enter and manage group bookings and volume accounts in the Delphi system.
• Merge and process contracts, ensuring accuracy and completeness.
• Create and update Banquet Event Orders (BEOs) and group resumes.
• Enter and manage group blocks in SkyTouch.
• Input rooming lists and reservations, ensuring all details are correctly processed.

Qualifications:
• Previous experience in a hotel or hospitality sales support role is preferred.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and Delphi.
• Experience with Canva or similar graphic design tools is advantageous.
• Strong organizational skills with the ability to manage multiple tasks and deadlines efficiently.
• Excellent communication skills, both verbal and written.
• High attention to detail and accuracy in data entry and report generation.
• Ability to work independently and collaboratively within a team.

Education & Experience:
• High school diploma or equivalent; associate’s or bachelor’s degree in hospitality, business, or a related field is preferred.
• Previous experience with group bookings, contract management, and customer service in a hospitality environment is beneficial.

~ This description outlines many, but not all, of the responsibilities and qualifications required for the Hotel Sales Coordinator role, tailored to support the Area Director of Sales across three hotels in Monterey. Contact Hotel Pacific at 831-373-5700